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  • Who is our Payment Partner? What payment methods do we accept?
    Our Payment Partner is Razorpay, and we accept UPI, Credit Card, Debit Card, and EMI.
  • How secure are online payments with us?
    We prioritize security. Our 256-Bit Secured Payment Gateway ensures that your payments are 100% secure. You can also choose COD and pay when you receive your package.
  • What happens if there is an error in my order?
    While such cases are rare, mistakes can happen. If there is an issue, don’t worry Daftwear has your back. We’ll arrange a reverse pickup from your location, and once we receive the package, we’ll ship you the correct item from your order.
  • What is the return and exchange policy?
    We offer a 5-day return and exchange policy. Shipping charges will be paid by the customer. To initiate the process, please contact us via call or WhatsApp.
  • Can I change products from my order before it is shipped?
    Yes, you can call us or WhatsApp us with your order ID to request changes to your order before it is shipped from our warehouse. We also offer a 5-day exchange policy, with shipping charges paid by the customer.
  • When will my order be dispatched?
    Your order will be shipped within 24 to 48 hours after processing.
  • Do you offer worldwide shipping?
    Yes! We ship worldwide, and a flat rate is applicable during checkout.
  • Your order will be shipped within 24 to 48 hours after processing.
    Typically, order delivery time is 3 to 5 working days. However, in some locations, it may take up to 7 days to arrive.
  • Is creating an account necessary for placing an order?
    No, an account is not required. You can checkout as a guest. However, creating an account offers the benefit of having your order history in one place and earning Daftwear collect Coins for each order.
  • What are the steps for placing an order?
    Placing an order is a simple 3-step process: 1. Select a product and add it to your cart. 2. Proceed to checkout and enter your billing and shipping information. 3. Pay for your order.
  • Can I change products from my order before it is shipped?
    Yes, you can call us or WhatsApp us with your order ID to request changes to your order before it is shipped from our warehouse. We also offer a 5-day exchange policy, with shipping charges paid by the customer.
  • What is the return and exchange policy?
    We offer a 5-day return and exchange policy. Shipping charges will be paid by the customer. To initiate the process, please contact us via call or WhatsApp.
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