At DaftWear, we understand that circumstances may change. Here’s how our cancellation and return process works:
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Cancellation on the Same Day of Order Placement:
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If you decide to cancel your order on the same day it was placed, rest assured that your money will be promptly refunded to your account.
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Cancellation After Product Dispatch:
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In the event that you need to cancel an order after the product has been dispatched, please follow these steps:
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Return the parcel to our address.
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Upon receipt of the returned item, we will credit the refunded amount to your store credit account.
At DaftWear, we strive to ensure a seamless experience for our customers. Please review our refund policy below:
1.Unused Product Returns:
You may return only unused products that you have ordered, provided you inform us on the same day of delivery.
2.Return/Exchange Time frame:
For eligible returns or exchanges, please adhere to the following timelines:
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Return or exchange within 5 days from the day of order or receipt, whichever is latest.
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For ready-to-wear items, return or exchange within 2 days from the day of order or receipt, whichever is earlier.
3.Used Products:
Unfortunately, used products cannot be returned.
4.Exchange or Refund:
Once we receive the product back, we will promptly arrange either an exchange or a refund, as per your request.
5.Refund Method:
All refunds are processed as Store Credits only.
6.Store Credit Validity:
Store credits remain valid for 6 months and can be utilized for new orders.